Getting started

Joining a team

Send a join request by code, QR code or invite link – and what your coach needs to do.

Applies to App Web dashboard PlayersCoachesParents Updated 3 Oct 2026

You join a team or club through an invitation. Your coach sends it as a 6-character code, a QR code or a link. Every route leads to a join request, which a coach or supervisor then accepts.

With a code

  1. Open the Teams tab in the app.
  2. Tap Join at the bottom.
  3. Enter the 6-character code. The app checks it automatically as soon as all characters are in.
  4. You’ll see a preview with the name, logo, number of members and who invited you. Check that it’s the right team.
  5. Tap Send join request. Request sent! appears.
The Teams tab shows your teams and the Join button.

With a QR code

  1. In the Teams tab, tap Join.
  2. Tap the QR icon in the code field (Scan QR code).
  3. Point the camera at the invitation QR code. Then continue as with a code.

If the app asks for camera access, allow it. Without the camera you can simply type in the code.

  1. Open the link your coach sent you on your phone.
  2. The app opens the Invitation page with the same preview.
  3. Tap Send join request.

If you’re not signed in yet, the app remembers the link and opens the invitation after you sign in.

After your request

A coach or supervisor accepts your request and sets your role – for a club, an administrator does this. After that you’ll see the team’s events, chat and posts.

MessageWhat it means
You are already a memberYou’re already in the team.
You have already submitted a requestYour request is still waiting for approval.
Invitation code not foundCheck the code – or it was deleted or replaced. Ask your coach for the current code.

If you haven’t added a phone number or address yet, the app asks for them after your first request (Add contact details). You can also do this Later.

For parents

As a parent you don’t need to join your child’s team yourself. Once you’re linked to your child as a guardian, their teams appear automatically in the Teams tab, marked with the number of your wards. More in Acting on behalf of your child.

For coaches: creating an invitation and accepting requests

  1. Open your team and go to Members → All members.
  2. Under Invite members, tap Create code.
  3. Share the code or QR code, or use Copy link or Share.
  4. New requests appear under Pending requests. When accepting, you choose the role, optional subgroups and the events the person is invited to.

Each team has one code. It doesn’t expire until you delete it. You need the “Manage members” permission – more in Inviting and managing members.

In the web dashboard

Under Members, the Invite code button shows the code and QR code. There you can download the QR code, create a fresh one with New code (the old one stops working) or delete the code. You also accept open Join requests there and set the role, subgroups and events.